Pricing
ENTERPRISE EDITION
ICTContact Enterprise Edition has been designed for organization’s needs such as , to market their products and services , interact with their customers, conduct surveys and set appointment with them , better communicate their employees and manage their workforce efficiently while
SERVICE PROVIDER EDITION
ICTContact Service Provider Edition has been designed for Interent Telephony Service Providers (ITSP ) to offer cloud based services to their customers ( organizations or individuals ) from their own platform.
FEATURESPackages |
ENTERPRISEOne time payment |
SERVICE PROVIDERLifetime |
|---|---|---|
| Progressive Dialing Support | N | N |
| Preview Dialing Support | N | N |
| Manual Dialing Support | N | N |
| Agents based live reporting | N | N |
| Queue based live statistics | N | N |
| Agent evaluation and different reports | N | N |
| Complete campaign / call monitoring and control | N | N |
| Personal Automated Communications using tokens | N | N |
| Scalable to thousands of agents External Call Center | N | N |
| Scheduling | N | N |
| AMD | N | N |
| DNC | N | N |
| Custom Caller ID | N | N |
| Realtime Campaign Management | N | N |
| Multiple Technology (SIP, IAX2) | N | N |
| Multi-service Billing | M | N |
| Rates and Routes Management | M | N |
| Payments Management | M | N |
| Scalability | M | N |
| Load Balancing | M | N |
| Branding / White Label | M | N |
| CDR Reports | M | N |
| Agent 2 Agent Communications | M | N |
| Messaging Support | M | N |
| WhatsApp Support | M | N |
| Builtin CRM | M | N |
| 2 Agents | $ 199 Buy Now | ~ |
| 5 Agents | $ 399 Buy Now | ~ |
| 10 Agents | $ 699 Buy Now | ~ |
| 20 Agents | $ 999 Buy Now | $ 1500 Buy Now |
| 50 Agents | $ 1599 Buy Now | $ 2500 Buy Now |
| 100 Agents | $ 2999 Buy Now | $ 4000 Buy Now |
| Higher Agents | Contact US | Contact US |
Addons |
ENTERPRISE |
SERVICE PROVIDER |
|---|---|---|
| Appointment Reminder | $ 600 Add to Cart | $ 900 Add to Cart |
| Survey Campaign | $ 600 Add to Cart | $ 900 Add to Cart |
| Integration / Push Call Status | $ 600 Add to Cart | $ 900 Add to Cart |
| Auto and Predictive Dialer Support | $ 600 Add to Cart | $ 900 Add to Cart |
| WHMCS Module | Not Available | $ 900 Add to Cart |
| Fail-over setup | Not Available | $ 900 Add to Cart |