ICTContact provides REST-based APIs to integrate it with the third party applications and automate the process. The REST API provides the external interface to call out the important functions of the ICTContact and integrate them with the third party. ICTContact...
ICTContact is a web based multi tenant software that provides each user with separate web portal and data. Through the separate web portal each user can have multiple agent. User can manage multiple agent and can view the agent live statistics. Each user can...
ICTContact incorporates Answering Machine Detection, enabling you to hang up calls on AMD detection, or leave different messages for answering machines, according to requirements. ICTContact has built-in support for Answering Machine Detection (AMD). This feature...
ICTContact allows to its user to set Custom Caller ID that changes the outgoing Caller ID according to the destination. This allows users to be identified as if they are dialing from their personal phones. This could also be used to hide the identity of the caller...
ICTContact is a web-based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting and Voice broadcasting. ICTContact offers smart autodialer and smart predictive dialer capabilities. Learn more about ICTContact...
ICTContact Web Phone (WebRTC Agent) ICTContact brings another amazing feature for call centers and Agents! Web Phone. What is a WebPhone? and How does it help Agents? A Web phone is WebRTC based phone that allow agents to receive calls using their browsers without any...
