MultiTenant Support

ICTContact is a web based multi tenant software that provides each user with separate web portal and data. Through the separate web portal each user can have multiple agent. User can manage multiple agent and can view the agent live statistics. Each user can...

Voice Broadcast | auto dialer machine | autodialer machine

Voice broadcasting can be used (but not limited to) in environments where a large number of people have to be contacted in a short span of time. The message can be as specific as calling all the residents of an area to inform them of a congregation, a school closure,...

AMD Support | Answering Machine Detection | Voicemail Detection

ICTContact incorporates Answering Machine Detection, enabling you to hang up calls on AMD detection, or leave different messages for answering machines, according to requirements. Learn more about ICTContact ICTContact has built-in support for Answering Machine...

Custom Caller ID with Personalized Name

ICTContact allows to its user to set Custom Caller ID that changes the outgoing Caller ID according to the destination. This allows users to be identified as if they are dialing from their personal phones. This could also be used to hide the identity of the caller...

Smart Auto Dialer Software :: Automatic Phone Calling Application

ICTContact is a Smart Predictive Auto Dialer software that has all the features and built-in capabilities to process multiple simultaneous automatic calls, play recorded message prompts and transfer call to agents if the recipient wants to transfer by pressing some...