Interactive Voice based unified contact centre

One of the most imperative telemarketing services, the Press 1 Campaign suits all organizations that need to contact a full list. Press-1 Campaign otherwise called Interactive voice broadcasting. Easy to set up, and easy to run. Press-1 Campaign calls a contact number...

Automated Outbound Dialing

Autodialer software ICTContact too supports Automatic Outbound campaigns that allow outward calling to a provided DID(Direct Inward Dialing) number. Whenever there is an Incoming call received, ICTContact plays an IVR or recorded message (Optional), and, on key press,...

System Logs in ICTContact

Any operation performed in ICTContact will be recorded and a complete record of all the operations is kept for the user. System log file in ICTContact maintains a log of events that helps in monitoring, administering and troubleshooting the system in addition to...

Voice based Surveys & Polls through Automated Phone call Software

ICTContact offers a survey campaign feature that enables you to run voice-based surveys asking recipients multiple questions, and then creating useful reports from the survey responses. Learn more about ICTContact here you will find ICTContact packages and pricing...

AMD Support | Answering Machine Detection | Voicemail Detection

ICTContact incorporates Answering Machine Detection, enabling you to hang up calls on AMD detection, or leave different messages for answering machines, according to requirements. Learn more about ICTContact ICTContact has built-in support for Answering Machine...