ICTContact has a chart based detailing and reporting system that makes viewing and investigating, analyzing a campaign a lot simpler. You would now be able to see the contact details (contact listings) of the individuals who answered your call, and of those where the...
ICTContact also supports inbound campaigns that allow inward calling to a supplied DID number. Whenever there is incoming call received, ICTContact plays an IVR or recorded message (optionally), and on key press , ICTContact forwards interested callers to Live Agents...
Ictcontact offers many impressive features to its users and real time management of options is one of them.Users can change the number of concurrent calls keeping one thing in mind that the number of concurrent channels that are specified must not exceed the given...
Every campaign provided in ICTContact offers its own purposes , user can set up , configure and run a campaign which is suitable according to their needs.If a user starts a campaign but realizes that some parameters need to be changed , good for him that he is using...
ICTContact has different broadcasting campaigns each targeting your telemarketing needs. These broadcasting campaigns makes it a complete unified broadcasting platform Management of Campaigns is this much easy that having only basic knowledge of computer one can...
AMD Action is available for all the campaigns offered by ICTContact.Users are given the choice to enable as well as disable this option. AMD Action: (Answering Machine Detection) provides us three options: DisableHangupMessage 1 .Disable When it is disabled, it...
