In the current high-speed business environment, delivering exceptional customer service is crucial. Organizations around the globe depend on call centers to maintain effective communication with their clients. Nevertheless, conventional call center solutions often...

Leveraging WebRTC for Browser-Based Communications in ICTContact

In today’s rapidly changing digital landscape, effective communication is essential for enhancing business productivity. Web Real-Time Communication (WebRTC) has become a groundbreaking technology that allows for direct peer-to-peer interaction via web browsers...