ICTContact features a complete call throttling mechanism. You can set number of channels in terms of campaign, user, trunk and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about ICTContact
Following screenshot displays how to control concurrent channels for a campaign while campaign is still running. This makes ICTContact one of the best auto dialer software that gives its user complete control over a campaign. ICTContact also has a global set of configurations where administrators can customizes channel incremental for each increase and decrease in channel limit.
