ICTContact Blogs

Custom Caller ID with Personalized Name

ICTContact allows to its user to set Custom Caller ID that changes the outgoing Caller ID according to the destination. This allows users to be identified as if they are dialing from their personal phones. This could also be used to hide the identity of the...

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Direct Inward Dialing And ICTContact

Direct Inward Dialing And ICTContact Direct Inward Dialing (DID) provided by telco companies which allow outside caller/customer to directly connect with an companies inside sales team through Private Branch Exchange(PBX). DID is an direct method of...

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