ICTContact is advanced white-label and multi-tenant contact center software featuring omni channel communications, IVR studio, CRM operations, Collaboration, CRM business automation and call centers, entrepreneurs and Service Providers. ICTContact offers smart webrtc...
ICTContact has elevated its platform by integrating robust collaboration features designed to streamline communication and enhance teamwork. The latest updates include agent-to-agent communication, enabling direct interactions for quick resolutions and efficient...
ICTContact has significantly inlcude its built-in CRM operations with a variety of new features aimed at streamlining and improving business processes. The newly inclusion include comprehensive management of leads and lead groups, facilitating targeted and efficient...
In today’s competitive business landscape, personalized omnichannel communication has become essential for enterprises looking to connect with their audience on a deeper level and drive meaningful engagement. ICTContact stands at the forefront of this revolution,...
In today’s competitive business environment, businesses need to find ways to differentiate themselves from their competition. One way to do this is to improve customer service. Customer service is the process of building relationships with customers and creating...
