IVR campaign dials a number from the contact list, on answer by the recipient, play recorded message and if the recipient presses the key, it leads the recipient to a live agent for further call handling. Users can make an Inbound campaign. This sort of campaign works...
Tokens are variables that supplant their worth powerfully while the campaign is running. Tokens have a predefined approach to utilize. IVR applications, SMS messages, and Email layouts that enable you to enter or choose tokens. Custom tokens are powerful weapons of...
One of the most imperative telemarketing services, the Press 1 Campaign suits all organizations that need to contact a full list. Press-1 Campaign otherwise called Interactive voice broadcasting. Easy to set up, and easy to run. Press-1 Campaign calls a contact number...
ICTContact provides REST-based APIs to integrate it with third-party applications and automate the process. The REST API provides the external interface to call out the important functions of the ICTContact and integrate them with the third party. ICTContact provides...
ICTContact is a web-based multi-tenant software that provides each user with a separate web portal and data. Through the separate web portal, each user can have multiple agents. User can manage multiple agent and can view the agent live statistics. Each user can...
