Thousands of Concurrent channels ICTContact supports thousands of concurrent channels (500 channels per server). Through these concurrent channels admin can place thousands of calls simultaneously. Admin can also change the number of concurrent channels but one thing...
ICTContact works in accordance with the laws and rules. It works in accordance with the laws and rules and also provides admin the capability to restrict the user to follow laws and rules. DNC lists / filter ICTContact provides the DNC List / filter option through...
ICTContact supports contacts/lead management. The user can View Contacts / Leads Through ICTContact user can view the contacts / leads. You can also filter the desired records and can view the contact / lead of your choice. Create Contacts / Leads Through ICTContact...
Through ICTContact the admin can monitor the complete log of call activity. Campaign Monitoring Through ICTContact the admin can monitor the campaigns. It provides the detailed Campaign Summary menu through which admin can view the Total numbers of calls placed in a...
ICTContact provides the complete monitoring of the system where user can manage the overall campaign statistics, live campaign progress, active calls list, queue and agent statistics and system statistics. Dashboard Through dashboard admin can monitor the following:...
