In today’s digital world, contact centers have become the backbone of businesses that rely on customer service. These centers handle a wide range of customer interactions, such as inquiries, complaints, and support requests. For any business, a contact center...
ICTContact is an advanced white lable and multi tenant contact centre solution that includes predictive dialling, progressive dialling, IVR studio, multi-tenant and white label support, inbound and outbound communications, unified communications, and CRM business...
Pleaased to release ICTContact Version 1.7, An open source asterisk based contact center software solution with many new additions, Here you will find complete list of features and here you can explore packages and pricing information please
Pleased to announce the release of ICTContact Version 1.6.0, An Advance contact center software . Following are new features offered with ICTContact Version 1.6.0 . Preview dialing mode support Manual dialing mode support Advance agent...
The most recent edition of the 2021 market report on Contact Center Applications Market contains 121 market data tables, maps, graphs, and statistics that are simple to understand and feature in-depth analysis. The Coronavirus Pandemic (COVID-19) has had a worldwide...
